The simplified Return & Exchange Policy, here.
At amanté, we take great pride in our reputation for quality and excellent value. It is important to us that you are completely satisfied with your purchase. However, as items purchased through amantélingerie.com are intimate in nature, certain limitations do apply.
All products are sold “as is”. The customer assumes the responsibility for the purchase, and no refunds will be issued. Exchange will be possible for Bras, in the event of manufacturing defects or damage caused during the shipping process.
- You may visit the amanté Boutique, Racecourse Mall in order to exchange such items within 7 days, along with the poly bag, original invoice and receipt.
- Optionally, you may post the original item(s) to reach us at, amanté Sri Lanka, ATT: e-Commerce Division, amanté Sri Lanka, MAS Brands (Private) Ltd, 532/3, Sirikotha Lane, Colombo 03, Sri Lanka within 2 weeks of receiving goods.
- Returns will be applicable only for Bras as we maintain a no returns policy on Briefs/Panties due to hygiene reasons.
- Defective items should be returned within 2 weeks from the date of original shipment by
- All items returned to us must be in original condition with all original tags attached, hygiene liner in place and must be free of any odor and/or stains. Assessment of the condition of the returned item(s) will be at the sole discretion of MAS Brands (Private) Ltd.
- The item must not have been worn, washed or otherwise used.
- In the event that an item has been damaged during the shipping process, the damaged bag should be returned along with the damaged goods.
- Original shipping and handling fees are non-refundable.